Privacy Policy

Facts

WHAT DOES Eagle Home Mortgage and Eagle Home Mortgage of California, (together referred to as “Eagle”) DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  •  Social Security Number, income and assets
  •  Account balances and payment history
  •  Credit history

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Eagle chooses to share; and whether you can limit this sharing.

Reasons we can share your personal informationDoes EAGLE share?Can you limit this sharing?
For our everyday business purposes -,Such as to process your transactions, maintain your account(s),
respond to court orders and legal investigations, or report to credit
bureaus
YesNo
For our marketing purposes –,To offer our products and services that we believe will be useful to
you
YesNo
For joint marketing with other financial companiesNoNo
For our affiliates’ everyday business purposes –,Information about your transactions and experiencesYesNo
For our affiliates’ everyday business purposes –,Information about your creditworthinessYesYes
For our affiliates to market youYesYes
For non-affiliates to market youYesYes

To limit our sharing

Call: (888) 966-8262 – our menu will prompt you through your choices

Please note: If you are a new customer, we can begin sharing your information [30] days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.

Questions?

Call: (888) 966-8262 or go to our website: www.eaglehm.com

Who we are

Who is providing this notice?

Eagle Home Mortgage and Eagle Home Mortgage of California, (together referred to as “Eagle”).

What we do

How does EAGLE protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does EAGLE collect my personal information?

We collect your personal information, for example, when you:

  •  Open an account or apply for a loan
  •  Give us your contact information
  •  Show your government-issued ID or show your driver’s license

We also collect your personal information from others, such as credit bureaus, affiliates or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  •  Sharing for affiliates’ everyday business purposes-information about your creditworthiness,
  •  Affiliates from using your information to market to you
  •  Sharing for non-affiliates to market you

State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

  • Our affiliates include companies with a common corporate identity of Eagle and companies with the Lennar name; financial companies such as mortgage companies; nonfinancial companies, such as homebuilders; and others, such as insurance and title companies.

Non-Affiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

  • Non-affiliates we share with can include services companies, such as Utility Concierge, ADT and Home Warranty services.

Joint Marketing

A formal agreement between non-affiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include credit card companies and insurance companies.

Other Important Information

California Consumers: Please ask your Loan Officer to provide you with the CA Important Privacy Choices for Consumers form for information on how your privacy choices differ from those set forth in this document.

Texas Consumers: CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.

THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV

(Last Updated May 2017)